Lisa Sicard

Lisa Sicard has been running Inspire To Thrive for over 12 years. She helps companies manage their social media as well as provides training and consultations. She has over 30+ years of digital marketing experience and helped many small businesses grow.

how to improve customer experience

4 Ways How To Improve Customer Experience Dramatically

How to improve customer experience for your business may don’t always be easy.  As a business owner, you must take the necessary steps to ensure that your clients and customers receive a positive experience. You can use various approaches to achieve the best outcomes and start implementing them gradually. Your customer’s interactions with your brand

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field service technicans

Field Service Technicians – 6 Ways To Quickly Empower Them

Your field service technicians play a vital role in connecting your brand with your customers. They provide customer support and emergency help, while also being the face of your business when interacting with past, returning, and prospective clients.  At the same time, field service agents and technicians face unique challenges, such as taking on the

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