customer service

consumer convenience

Can You Put A Price On Consumer Convenience Today?

It’s easy to deride subscription payment norms in the modern day because it does feel as though most companies are starting to put out their own premium service for extra features or members’ access. We need only look to the failed initiative of CNN’s subscription service, which vastly overrated the interest people would have in …

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customer needs

How To Understand Customer Needs And Expectations

Customers are at the center of any business. In fact, businesses are built for customers, and without them, businesses may never grow. Little wonder you always hear phrases like “the customer is always right.” Customers can make or break a business. Your ability to attract customers and keep them happy rests on your understanding of …

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