Customer Service

Learn about customer service for your small biz and how it can help you grow and profit with better customer service.

retaining customers

7 Best Ways To Increase Customer Retention For Lifetime Value

Learn the best customer retention strategies as you spend so much time getting new customers to purchase your products or services. Why not try to keep the ones you have? Customer Retention strategies are the key to growing your business. Retaining customers will save you a lot of time and money over time by keeping your […]

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bad public relations

4 Ways To Handle Bad Public Relations In Your Small Business

Honestly, the business world is just flat-out unpredictable at times. Generally speaking, facing negative publicity is almost inevitable. It’s also one of the big challenges out there. Whether it’s a customer complaint gone viral or an unforeseen crisis, bad Public relations can be a daunting challenge. Consumers want to support businesses they actually trust, and

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