Customer Service

Learn about customer service for your small biz and how it can help you grow and profit with better customer service.

cyber security checklist

Cyber Security Checklist For Small Business – 4 Whys To Make One

There are 4 reasons why you need a cyber security checklist for small businesses in 2025 and beyond. Looking through the list of last year’s cyber attacks, you will see an array of famous enterprises that turn over millions (and sometimes billions) each year. As a small business, you might think this proves hackers are […]

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language barriers

Bridging Language Barriers in Your Small Business for 2025

Language can be both an asset and an obstacle in business. With small businesses becoming more globalized, understanding cultures, contexts, and nuance is important to navigate a chaotic mixture of tongues. This blog will look at effective strategies for bridging language barriers within businesses so communication runs as seamlessly as a freshly brewed cup of

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barstool sports twitter

Master X Engagement Like Barstool Sports Twitter[Case Study]

Barstool Sports Twitter has become a playground for innovative marketing strategies. Are you wondering what your small biz can pick up from this social media giant? Let’s break it down for you. In the noisy world of Twitter, Barstool Sports founder Dave Portnoy has successfully carved out its unique, engaging voice that resonates with its

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retaining customers

7 Best Ways To Increase Customer Retention For Lifetime Value

Learn the best customer retention strategies as you spend so much time getting new customers to purchase your products or services. Why not try to keep the ones you have? Customer Retention strategies are the key to growing your business. Retaining customers will save you a lot of time and money over time by keeping your

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bad public relations

4 Ways To Handle Bad Public Relations In Your Small Business

Honestly, the business world is just flat-out unpredictable at times. Generally speaking, facing negative publicity is almost inevitable. It’s also one of the big challenges out there. Whether it’s a customer complaint gone viral or an unforeseen crisis, bad Public relations can be a daunting challenge. Consumers want to support businesses they actually trust, and

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