business video calls

Business Video Calls – 5 Major Problems To Avoid When Hosting

Since 2020, the world has gone crazy for business video calls. We were forced to do them under certain circumstances, but companies across the globe soon realised how convenient these calls were.

You could hold more meetings with clients in various locations, making it much easier to manage your schedule. 

Fast forward three years and your company still uses video calls almost every day. Whether you’re talking to a remote working team or consulting with clients, you need to ensure your video calls are up to scratch.

Unfortunately, various problems can spring up and make these calls less effective – which can damage your reputation and lead to miscommunications.

While there is a wide range of possible issues, the three below are the biggest ones you need to avoid: 

1. Poor Video Quality

You never want your video calls to look blurry and pixelated. They should be crystal clear, helping you maintain a professional image while ensuring everyone can see what you’re doing.

Poor video quality is usually down to one or two issues: 

  • A bad internet connection
  • A terrible webcam

You’ll know if your internet connection is the issue because the video feed is pixelated and keeps stuttering. Likewise, it looks awful even when you’re not filming yourself and are sharing your screen instead.

Here, you’ll need to upgrade to a faster connection. Look for some NBN plans that can give you upwards of 250 Mbps download and 25 Mbps upload. Honestly, the faster the connection the better. 

If your speeds are quick but the video quality is still bad, you may need to invest in a higher-quality webcam.  Do not use any means to avoid reasons to buy a new one if you need it.

watch video quality
Be sure your video calls have high quality video and audio for your business meetings.

2. Poor Audio Quality On Business Video Calls

Having crystal-clear video is excellent, but what happens when the audio is poor? People struggle to understand what you’re saying, meaning things aren’t communicated as accurately as they could be. 

You don’t want to sound like a robot on video calls, so make sure your audio is perfect. Again, upgrading your internet connection can help, though you should also purchase a good microphone to speak into.

This can be a headset mic or a standalone one with a good noise gate to block out sounds from elsewhere around you. 

3. Technical Mishaps During Video Business Calls

Here, we’re referring to issues during the video call related to the software you’re using. For instance, you’re on Zoom and you spend ages trying to work out how to share your screen or record what you’re doing.

It can eat into video calls and leave everyone feeling quite embarrassed for you. Plus, if this happens during client meetings it can seriously harm your professional image. 

Our advice is two-fold: 

  • Pick a video call platform that you feel comfortable using
  • Learn all the features before you start video calls

This will help you get to grips with all the technical software and features so you can do everything in a split second. You won’t drag out calls or have to keep saying “bear with me” every five seconds. 

Honestly, there’s nothing worse that a pixelated video call with terrible audio and someone who doesn’t know what they’re doing. Avoid these problems whenever it’s your turn to host a call and everything will run smoothly.

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4. Look Into The Camera During Business Video Meetings

Looking directly into the camera during business video calls is essential. By maintaining eye contact with the camera, you create a sense of connection and engagement with your audience. It conveys professionalism and trustworthiness, making a strong impression on your colleagues or clients.

When you focus on the camera, you are giving your full attention, which shows respect and interest. Additionally, looking in the camera helps to establish authority and credibility, as it allows others to perceive you as confident and knowledgeable.

Therefore, make a conscious effort to direct your gaze towards the camera during virtual meetings to leave a lasting and positive impact.

5. Forgetting To Hit The Mute Button

During business video calls, it is important to consider hitting the mute button for various reasons. First, background noise can be distracting and disrupt the flow of the meeting.

By muting yourself, you can eliminate any potential disruptions and ensure a more focused conversation.

Second, if you are not actively participating in the discussion, muting your microphone can prevent any unintentional interruptions or distractions. Additionally, muting can be useful during times when you need to take notes or complete other tasks without causing disturbance.

Overall, using the mute button during business video calls can help maintain a professional and efficient virtual meeting environment.

Wrapping Up

Be sure you have the right equipment to conduct your business video calls as they are needed from time to time when you can’t be somewhere distant.

What other mishaps have you experienced during business video calls? I’d love to hear about them in the comments below.

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