customer loyalty

improving customer engagement

Improving Customer Engagement? 3 Quick Steps to Get It Right

Is improving customer engagement a goal of your small business? Customers are only helpful when they engage with your small business. There are many ways they could do that. Simply having your products proudly on their shelf could count because this might lead to a recommendation when a friend asks about them. But of course, […]

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keep customers in the loop

Keep Your Customers In The Loop During Big Changes In 2025

Change is inevitable in business, and it comes in many different forms, from rebranding to relocating or adding a new product. Whatever it is, even if it’s exciting for you and good for your business, it can sometimes leave your customers feeling confused, unsure, or even overlooked if you don’t handle it correctly. In other

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